Privacy Policy
Effective date: 10 February 2026
1. About Us
In this Privacy Policy, “we”, “us” or “our” refers to Sienna Cary, with its principal place of business located at 8 Silas St, East Fremantle, WA 6158, Australia.
2. About This Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, store and disclose your personal information when you interact with us, including through our website, online booking systems, marketing communications, and any other online or offline services we provide (collectively, the Services).
By using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at siennacary@hotmail.com.
3. What Personal Information We Collect and How We Collect It
We may collect personal information directly from you in a number of ways, including when you visit our website, make a booking, subscribe to our mailing list, complete a form, or communicate with us.
The types of personal information we may collect include:
Contact Information
Your name, email address, postal address, phone number and any other information required to communicate with you about our Services, including newsletters, promotions or appointment-related messages.
Payment Information
When you purchase products or services, payment information (such as credit or debit card details) is collected and processed by third-party payment providers. We do not store your full payment details. The handling of this information is governed by the relevant third party’s privacy policy.
Survey and Feedback Information
Information you provide when completing surveys, questionnaires, feedback forms, promotions or competitions.
Communications Information
Information contained in your communications with us, including emails, phone calls, text messages, customer service enquiries, marketing preferences, and any other information you choose to provide.
4. How We Use Your Personal Information
We use your personal information for purposes including:
Sending newsletters, marketing communications and promotional offers you may be interested in
Responding to enquiries, bookings and customer service requests
Providing information about our Services that you request or that may be relevant to you
Managing appointments, billing and collections
Monitoring and analysing trends, usage and engagement to improve our Services
Administering promotions, competitions or giveaways
Detecting and preventing fraud, misuse or unlawful activity
Complying with legal and regulatory obligations
We may also use your personal information for any other purpose disclosed at the time of collection or as required or permitted by law.
5. Legal Basis for Processing
Where required by applicable data protection laws, we rely on one or more of the following legal bases to collect and use your personal information:
Your consent
The performance of a contract with you
Our legitimate business interests, where those interests are not overridden by your rights
Compliance with legal obligations
Protection of your vital interests or those of another person
If you have questions about the legal basis on which we process your personal information, please contact us using the details below.
6. How We Share Your Personal Information
We may share your personal information with:
Third-party service providers who assist us with operating our business, such as booking platforms, email and SMS marketing providers, analytics services, and payment processors
Professional advisers, including accountants, legal advisers and consultants
A purchaser or prospective purchaser of our business or assets, in connection with a merger, sale or acquisition
We may also disclose your personal information where required by law, court order or law enforcement authorities. In such cases, we will only disclose information where we reasonably believe disclosure is required.
7. Your Marketing Choices
If you subscribe to our newsletter, promotions or marketing communications, we may use your personal information to tailor offers and content that may be relevant to you.
You may opt out of receiving marketing communications at any time by:
Clicking the unsubscribe link in our emails or messages; or
Contacting us at siennacary@hotmail.com
Please note that even if you opt out of marketing communications, we may still send you important non-promotional messages, such as appointment confirmations or service updates.
8. Retention of Your Data and Deletion
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.
When determining retention periods, we consider the nature and sensitivity of the information, potential risks, the purpose of processing, and applicable legal obligations.
We may retain personal information where required to comply with legal obligations, resolve disputes or enforce our agreements. Further details about retention periods are available upon request.
9. International Transfers
Some of our service providers may store or process personal information outside Australia, including in countries such as the United States. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.
10. Your Data Protection Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict processing of your personal information
Request portability of your personal information
Withdraw consent where processing is based on consent
We will respond to all requests in accordance with applicable data protection laws.
You may also have the right to lodge a complaint with a relevant supervisory authority, such as the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Sienna Cary
8 Silas St
East Fremantle WA 6158
Australia
siennacary@hotmail.com